Wednesday 11 July 2012

The Right Business Phone Provider

By Jason D Pearlington


One of the main things to think about when setting up a business from scratch is how are people going to get hold of you. You may have the best product int the world or you may have the best service but everything comes down to one thing in business - effective communication.

This is only possible when you have a good phone provider. In recent years the trend has been to see many small pop up companies providing cheap phone services however they are not always the right option. So below is the top considerations for choosing a new provider.

1. Cost! Yes it might be obvious but it is the first place to start.

2. SLE - Service Level Agreement, exactly what is the company promising to deliver?

3. Check to see how reliable the company is and if they have recently experiences any problems or downtime.

4. Give a few of their current clients a call and find out how they have found their service and would they recommend them to someone else?

5. Location is key and if at all possible try to keep it local or at least within your own country.

6. Try to get the company to provide the equipment and make them responsible for it, this way if they provide the phone and if goes wrong you will have one less thing to worry about.

7. Contract length is important, if you are just starting out you may want to sue a pay as you go service where you are not tied into many months of uncertain times.

It is a common fact the lack of communication with customers and clients can only serve to do damage to your business so make sure you shop around and look at the options. Cheap may not always mean good so make sure you compare.




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