Friday 8 March 2013

Why You Should Up-date Your Business Telephone System

By Rodger Larsen


Modern technological advances is accelerating day in and day out and it is one of the features of the 21st century. Since the phone's invention in 1876 by Alexander Graham Bell, the phone has affected the way the planet communicates. We can simply now talk with family and friends in other countries, have conferences by means of phones such as CISCO's Telepresence system, transmit website links, video recordings, pictures and even amalgamate numerous phone calls in to one. [ V:11 ]

Thus, it is important that every business thinks about up-dating their business phone system to make the most of these new types of technologies.

Through upgrading to a modern phone system, it communicates that your business is open to staying up to date with technological innovation. A recent study revealed that, a coordinated telephone system can easily save an average of two hrs weekly lost on handling on-hold telephone calls.

Telephone calls are commonly the first impression a person obtains of your business. When their phone call is not handled in a timely way the consumer is unimpressed. Big business typically handle this issue with electronic phone systems, but unfortunately this isn't what consumers want. People want their calls dealt with a timely manner by a real person.

Phone equipment companies like Cisco provide state of the art business phone systems that supply the following;

1. Holding of multiple phone calls simultaneously.

2. Many telephone calls to be managed all at once.

3. The scope to unite all lines dispersed throughout the business under one phone number.

4. Join together a number of telephone calls into one.

Using this array of attributes organisations are able to easily handle a client's call in timely way, at the same time providing them the familiarity of an individual's voice. However, that is not all the Cisco Business Phone systems provide.

Conferences are important to any type of company and therefore present day technological innovation has created a solution to transcend the issues of time and place with the help of tools such as Cisco's Telepresence.

Products like Teleprescence allow employees to perform video calls where they are able to incorporate charts, diagrams, designs, data share and photos while at the same time chatting with a whole boardroom. Technologies like Apple's Facetime run in a comparable way as well.

Advantages of Teleprescence based systems include;.

a) Co-workers don't need to travel to meetings which means lower travel costs.

b) Person-to-person communication is still possible.

c) Conference phones reduce workplace disruption by bringing all essential personnel together at the same time.

d) Allows you to record your video seminars and multi-media presentations for live and on-demand accessibility.

e) When a co-worker is absent they can still participate in the conference using Teleprescence.

f) Straightforward to contact fellow co-workers with information, video recordings, data, etc.




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